The following terms and conditions apply to all sections and pages under the lighthousechristiancare.co.uk website. Additional terms and conditions may also apply to other services provided by us and these are set out below and/or will be explained or made available to you if you use these services.

If you wish to find out more about how The Light House handles personal data, confidentiality, and privacy in respect of our services, please read our service information page. This also sets out how The Light House handles reports and client records, our codes of ethics and practice. You should also take the time to read our privacy policy, which details the personal information we collect from you, how we use it, how we keep it safe and how you can manage and access your own personal information.

Please read these terms and conditions carefully. They govern our relationship with you in relation to this website. By using or accessing any part of this website or otherwise indicating your consent, you are agreeing to be bound by these terms. If you do not accept these terms and conditions, please do not continue to use this website.

We may modify these terms and conditions by posting an updated copy of them on this website from time to time. You should refer to this page in future to review the current terms and conditions. By continuing to use this website you agree to the amended terms and conditions.

The website to which these terms and conditions apply and for which we are responsible is www.lighthousechristiancare.co.uk.

1. About us

The Light House (Christian Care Ministry) Trust Ltd, provides counselling and supervision services for clients and counsellors from a wide area around Coventry, Warwickshire and elsewhere. The Light House is an Affiliated Organisation of the Association of Christians in Counselling and Linked Professions (see http://www.acc-uk.org) and follows the ethos and practices of this organisation. We are a registered charity (no.1064132) and a company limited by guarantee (no. 3236785). The registered charity address is 1a Argyll Street, Coventry, CV2 4FJ.

For the purposes of this document The Light House (Christian Care Ministry) Trust Ltd will be referred to as The Light House.

2. Copyright

All information on this website is provided as a free resource and may not be used for commercial purposes of any kind without our prior written consent. 

Unless otherwise stated we own the copyright and any other intellectual property rights in all material on this website and in our publications (or are licensed to use the same). Materials include, but are not limited to, the design, layout, look, appearance, graphics, photography and documents on this website, as well as other content such as articles and other text.

Permission to use content from this site is not granted. No part of the material may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, or by any information storage and retrieval system, without prior written permission from The Light House. The Light House grants the user the right to use the material by downloading, storing and making copies for private use only.

None of the above grants any person the right to copy or substantially include any of the material in a published work, whether consisting in physical, electronic or whatever form, without prior written consent from The Light House.

We retain the right, without any obligation, to modify, update, withdraw or deny access to this website at any time and without notice. If the need arises, we may suspend access to this website or close it down indefinitely.

Outbound external links on this site are not under our control and we are not responsible for the contents of any linked site, or any links contained within that linked site. We are providing these links as a convenience and the inclusion of any link does not imply endorsement by The Light House.

3. Your use of this site

You may not use this website or our social media platforms for any purpose that is unlawful or prohibited by these terms and conditions. In particular, but not exclusively you are prohibited from posting or transmitting to or from this website any material:

• That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.
• For which you have not obtained all necessary licences and/or approvals.
• Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the intellectual property rights of any third party, in any country in the world, or
• Which is technically harmful (including, without limitation, computer viruses, harmful components, corrupted data or other malicious software or harmful data).
• We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.

4. Liability

The Light House uses reasonable care in compiling and presenting the information on lighthousechristiancare.co.uk. The Light House does not assume liability for any errors or omissions in the content on this site, including, but not limited to, typographical errors, inaccuracies, outdated information, or broken links.

This site and all information within it are provided on an “as is” basis without any warranties of any kind, express or implied. The Light House expressly disclaims liability for errors or omissions in the information found on this site.

5. Availability of this website

Whilst we try to ensure that this website is available 24 hours a day we are not liable if, for any reason, the site is unavailable for any period of time.

We make no warranty that this website is free from defects, viruses or anything else which may be harmful or destructive or that any defects and viruses that do arise will be corrected. We do not guarantee that this website will be compatible with all or any hardware and software that you may use.

6. Cookies

A Cookie is a message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests. The Light House website uses this type of cookie only where it is an essential part of the process, for example, for remembering your name and enquiry details when you submit an enquiry, in order to create an email to the administrator. Another use of Cookies is for the collection of statistical information to assess the performance of the website. This website does use code from a Third Party supplier to provide statistical reports on our pages.  This code uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the Third Party supplier on servers in the United States . We will use this information for the purpose of evaluating your use of the website, by compiling reports on website activity and providing other services relating to website activity and internet usage.  Our Third Party supplier may also transfer this information to other third parties where required to do so by law, or where such third parties process the information on their behalf. They will not associate your IP address with any other data held.  The Light House uses reports generated by this software to help understand user behaviour and to improve the website content, but all data we use is anonymous. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by this code in the manner and for the purposes set out above.

7. Confidentiality and data protection

The Light House is committed to keeping your personal information safe and we recognise the importance of being clear about how collect your personal data, how we process it and how we intend to use it. Please read our privacy policy for detailed information on this.

8. Complaints

If you think we’re doing something wrong, we will take it seriously.

A complaint is a formal expression of dissatisfaction about the standards of service, actions or lack of action by The Light House, please email office@lighthousechristiancare.co.uk for more information.